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title: "RCM Client Manager"
url: https://medvoiceinc.com/jobs/rcm-client-manager/
updated: 2026-04-22
---

# RCM Client Manager

MedVoice is seeking a skilled and client-centric RCM Client Manager to manage and grow key accounts within our Revenue Cycle Management function. This position plays a crucial role in ensuring seamless service delivery, fostering strong client relationships, and supporting long-term client retention and satisfaction.

**Key Responsibilities:**

- Build and strengthen long-term relationships with assigned RCM clients, ensuring high levels of satisfaction and engagement.

- Monitor daily billing and collections performance to proactively identify risks, delays, or potential issues.

- Collaborate closely with the RCM Billing Team to address and resolve any billing or collections-related concerns promptly.

- Track the status and progress of all RCM-related matters for your designated clients, ensuring timely follow-ups and resolution.

- Maintain consistent, professional communication with clients to provide updates, address inquiries, and reinforce partnership value.

- Oversee the accurate and timely delivery of RCM services, ensuring alignment with client expectations and contractual agreements.

- Support clients with key RCM processes, providing guidance and solutions that align with their operational needs.

- Prepare and deliver detailed weekly and monthly performance reports, highlighting key metrics, trends, and recommendations.

- Keep open lines of communication with both clients and the MedVoice leadership team to ensure transparency and alignment.

- Drive client satisfaction and loyalty, aiming to achieve 100% retention of all assigned RCM clients.

**Ideal Candidate Profile**

- Minimum of 5 years of experience in a direct client-facing or account management role, preferably within the RCM healthcare industry.

- At least 8 years of hands on experience in RCM billing, with a strong understanding of end-to-end revenue cycle processes.

- Familiarity with medical credentialing processes is highly desirable.

- 3+ years of experience in a team lead or supervisory role within an RCM environment is preferred, demonstrating the ability to guide and support team performance.

- Strong interpersonal and communication skills, with the ability to manage client expectations and build long-term relationships.

- Detail-oriented, analytical, and capable of identifying and resolving billing or process-related issues proactively.

- Proficient in relevant RCM software and systems; knowledge of industry-standard tools is a plus.

Interested candidates can share resumes to [hr@medvoiceinc.com](mailto:hr@medvoiceinc.com)

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Site: https://medvoiceinc.com/ · Overview for AI: https://medvoiceinc.com/llms.txt