1. Lead and manage a team of medical records reviewers, ensuring clear communication of project goals and expectations.
2. Provide guidance and monitor team performance.
3. Establish and maintain quality standards for the review process, ensuring accuracy, consistency, and compliance with regulations.
4. Conduct regular audits and implement corrective actions as necessary to address quality issues.
5. Serve as the primary point of contact for clients, providing regular updates on project status and addressing any concerns or queries.
6. Oversee and manage team Onboarding and Trainings.
7. Ensure the secure handling of all medical records and sensitive information in accordance with HIPAA and other relevant regulations.
8. Prepare and present detailed reports on project progress, outcomes, and metrics to senior management and clients. Ensure that all project records are archived and accessible for future reference.
9. Collaborate, coordinate and lead from post-sale to post-go live activities including:

• Collaborate with our sales representatives to drive the approach and deliverables for successful MRR implementations for our medical practice clients. 
• Coordinate project kick-off / team introduction calls with new clients
• Develop trusted relationships by demonstrating an understanding of client’s business needs, expectations, and requirements.
• Assess the new client’s current workflow and consult with clients on the best approach for a successful MRR implementation.
• Create implementation project plans

Strongly Preferred or Must have Requirements :

• Minimum of 8-10 years of experience in medical records review project management.
• Strong ability to act as the primary point of contact for clients, addressing queries, and ensuring satisfaction.
• Attention to detail in maintaining quality standards, conducting audits, and implementing corrective actions.

Shift timing: General Shift (Work From Office)

Working days: 5.5 days

Immediate Joiners only

Location : Bangalore- (Candidates residing in & around Kalyan Nagar/ KR Puram/ Kammanahalli area Preferred)